Privacy Policy

Last Updated: 2025-05-30

Introduction

Tabikit ("our Service") values your privacy. This Privacy Policy explains what personal information we collect, how we use and manage it.

Information We Collect

Account Information

We collect basic account information such as your name, email address, and profile picture.

Travel Plan Information

We collect travel-related information including travel plan details, travel items, to-do lists, and attached files.

Payment Information

We collect payment information necessary for subscription billing through payment service providers like Stripe.

Usage Data

We may collect technical information such as log data and access patterns to improve our service.

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and operating our service
  • Providing user support
  • Improving our service and developing new features
  • Processing payments and managing subscriptions
  • Fulfilling legal obligations
  • Responding to terms of service violations

Information Sharing with Third Parties

We do not share your personal information with third parties except in the following cases:

  • When you have given consent
  • When disclosure is required by law
  • Sharing with payment processors (such as Stripe) for payment processing
  • Sharing with external services necessary for service operation (AWS, Cloudflare R2, etc.)

Information Security

We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of personal information. This includes database access restrictions, encrypted communications, and regular security audits.

Data Retention

We do not set an account or travel-data expiry solely because of inactivity or a lack of response. We confirm immediate cancellation of paid subscriptions before accepting an account deletion request and disabling account access. If cancellation fails, the request is not accepted. After acceptance, a daily process deletes your name, email, profile image, authentication data and integration tokens. We delete plans and attachments with no other accepted members, and your private events. Plans with other accepted members are retained as needed for continued collaboration, with your profile replaced by a deleted-user label. Internal identifiers remain to link shared data and required transaction records. Personal information may remain in shared text and attachments; removal requests can be submitted through our contact channel. After account deletion, accounting records stored in our application database and needed for tax purposes (including transaction dates, amounts, descriptions and payment identifiers) are retained for seven years from March 16 of the year following their creation or receipt, then deleted by a daily process. If the transaction year differs from the year of creation or receipt, the later year is used. Deletion is performed progressively; incomplete work is marked as pending and retried on subsequent days if it fails.

Your Rights

You have the following rights:

  • Request disclosure of personal information
  • Request correction or deletion of personal information
  • Request suspension of use of personal information
  • Account deletion

To exercise these rights, please contact us through our contact form or support email.

Use of Cookies

We use cookies to improve user experience and for analytics. You can change cookie settings in your browser, but some features may be limited.

Use by Minors

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Our service is provided internationally, and your personal information may be transferred to other countries. We ensure appropriate safeguards are in place for such transfers.

Changes to Privacy Policy

We may update this Privacy Policy due to legal changes or service improvements. We will notify you of significant changes through our service.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tabikit.com.